Shipping Costs & Timeframes

How much will I have to pay for Shipping?

Our shipping rates are: 

Standard small single item shipping $6
Standard shipping for multiple and bigger items $10

FREE DELIVERY FOR ORDERS OVER $99*

*To be able to receive the free shipping, you must spend $99 after any discounts or coupons are entered on the website. Free shipping orders will be sent via standard shipping.

We do also offer Express Shipping in case you need your items urgently – please find more information below.

Do you offer Express Shipping?

Yes we do! We offer flat rate express shipping.

Express shipping (up to 3kg parcels) $25

*Please note: Orders that are eligible for free shipping, will be shipped via Standard Shipping. To be able to receive your items via Express Shipping, the full Express Shipping fee must be paid.

Do you offer Free Shipping?

Yes we do! All orders over $99 will be shipped for free!

*Please note: Orders that are eligible for free shipping, will be shipped via Standard Shipping. To be able to receive your items via Express Shipping, the full Express Shipping fee must be paid.

How quickly do you ship my order? 

We understand that quick delivery is of major importance, and we do our best to post orders placed and paid before 1:00PM QLD time (Mon-Fri) on the same day. Excludes weekend and public holidays. All other orders are posted 1 business day after payment clears. Please note that same day dispatch is the day we post your order and not the day your order will be delivered.

When will I receive my order?

As a guideline, the approximate postal delivery time for standard post is between 3-7 business days (longer if outside of the metropolitan area). For express shipping the approximate delivery time is 1-3 business days (longer if outside of the metropolitan area).

Please note, all orders are posted from Gold Coast via Australia Post and delivery times will depend on shipping method and where you reside. We cannot guarantee delivery days, dates or times. Once your order is dispatched from our store, we have no control of external issues that may arise. We will not be liable for any late deliveries but will always do our best to help where possible. Please order your items well before they are needed to avoid any issues that may arise.

Do you offer Insurance for my order?

If you require extra cover/insurance, please email us at info@cakersparadise.com.au as all shipping options below are not insured. We will not be liable for lost/stolen orders & re delivery fees.

Do you offer International Shipping (outside Australia)?

Currently we only ship within Australia. If you are looking for something specific that you can’t find elsewhere or are interested in a bulk order, please do get in touch and we will see if we can be of assistance.

Returns & Exchanges

Do you accept Returns?

Please notify us at info@cakersparadise.com.au within 7 days if you’d like to return an item. Returns will be considered on a case-by-case basis. Once return is approved, items will need to be posted within 5 days.

Items must be received in an unopened, unused condition, suitable for resale. No returns are accepted on edible or custom-made items. The customer must pay all postage unless there has been a mistake on our behalf, in which case we will cover all postage costs.

Payment Options

What payment options do I have?

Payment of the Purchase Price may be made through one of the following third party providers:

  • Paypal
  • Stripe
  • Afterpay

(the ‘Payment Gateway Providers’)